New Point Opera

Very good, central location with ease of access to local metro stations (Opera and Sol stations only few mins walk away.). 24 hour manned reception desk with very friendly, helpful staff who provided very useful advice to any questions we had. Linen, towels changed and room cleaning conducted every alternate day. Very clean, tidy and comfortable. Courtesy coffee, water (and on occasion wine) available in reception area.

We rented the penthouse apartment and had a wonderful stay. The apartment was clean and spacious, with a sofa bed in the small living area and a double bed in the bedroom. The only drawback was the mattress as hard as rock. The apartment had all the basic kitchen facilities, though there was no dishwasher or washing machine. However, I believe these can be arranged through the front desk for an additional fee. Additionally the little veranda was a charm. There was coffee and tea available in the room, and a complimentary self-service area in the reception as well. The location is absolutely spectacular—just a stone’s throw from the Opera metro station and within walking distance of Sol and Gran Vía. I personally prefer this area over Sol because of its proximity to the Opera building and the Royal Palace gardens. If you turn right, you can walk to all the busy shopping areas; if you turn left, you can enjoy a peaceful stroll to the Opera and the Palace gardens—all within a 7-minute walk. The 24-hour reception made things very convenient for travelers. While there’s no formal breakfast service, muffins are available in the complimentary reception area, and there are plenty of restaurants and cafés nearby. All in all, it was a delightful stay—and we would definitely return!

Great location and we could walk everywhere. Very close to metro if needed. Reception desk staff very welcoming and helpful, nice to be able to have a complimentary glass of wine in the evening in the lounge. Spacious rooms, but could do with a bit more counter space in both living and bathroom.

This is a hotel with a reception. You get a small apartment and it is fully renovated and everything works perfectly. You get a full sized fridge and decent space. The hotel itself is very nice, you get every other day cleaning, sheets get changed on your fourth night, and have in mind room gets cleaned around 2-3 pm so be prepared to not be in the room during that time. Laundry is 5 euros, you get a pod and can use the washer and dryer after that. You also get a mini muffin and orange juice in the morning and a glass of wine at night, complimentary. And coffee and tea all day at the reception. There are many mini markets around the area, but do not sleep on the corte ingles supermarket. It even has ready to take out food, great choices

Brilliant location within a few minutes of Sol Plaza. Catch one metro line to Sol and a few minutes walk to the hotel. Bars, resraurants, patisseries, souvenier shops all around. Lively area. Room had kitchen, all cooking needs, big fridge...really great for some self-catering. No breakfast, but coffee or tea and a muffin gratis. Order a taxi to the airport ( our flight left too early to use the metro) for fixed price.